About 700 owners of guest house, guest houses and hotels have decided to join forces against the tourist portal of TripAdvisor. Exact - against the negative reviews of tourists that feel unfair. The owner of a guesthouse said that the user of the site has accused her of being racist after she rejected his offering. Master board, successfully leading the business for 30 years, says that he began to lose customers after it was reported on TripAdvisor, though his numbers dirtier water treatment facilities. Another hotelier said to eliminate the impact of negative feedback is spending more time than for the improvement of their own and really successful seaside hotel. As a result, about 700 members of hotel business have decided to file a class action lawsuit against TripAdvisor, informs Guardian. KwikChex - a company specializing in the protection of on-line reputation, is currently collecting comments and feedback, which, as it seems to break all bounds permitted. The most negative responses firm intends to send the leadership of the site to immediately remove them. Among the egregious cases of defamation - allegations owners guesthouses and hotels in the theft, as well as the fact that they deliberately baited their guests stale food. But the main question - whether the British KwikChex prosecute TripAdvisor, whose headquarters is based in the U.S. Newton (Newton), Massachusetts. Under the Act, the Communications Decency adopted in the United States in 1996, website owners are not responsible for information transmitted from the words of others. The representative of TripAdvisor, said: "We are confident that more than 35 million reviews posted on our website - real and honest opinions of real travelers. This explains why our popularity." He also said that all the reviews, which may be suspected of hidden advertising or deliberately slander, checked by experts. In addition, hoteliers have always had a chance to answer each of unsympathetic response.
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