Wednesday, June 15, 2011

Thai hoteliers are trying to cash in on customers' Capital Tour "

As previously reported, the tour operator's Capital Tour "stop sending tourists to the time of solving their financial problems. However, Russians are already resting on his trips, faced many challenges: from denial to outright fraud settlement from the hotel told a blatant case of travelers, vacationing in the Hotel Caesar in Pattaya. A few days before departure, scheduled for November 18, they were informed that they must pay the cost of your stay, because "Capital Tour" allegedly failed to fulfill its obligations. With difficulty dozvanivayas to the tour operator (this was several times), the tourists received only a featureless plane, "Pay for your stay yourself," or "We are working to resolve this problem: it was evidently a common response to all incoming calls these days, with no view documents on a specific situation. In turn, the resort tourists receive a variety of opinions - from "try to go away secretly, no pay" to "who left without paying will face problems at passport control." Nevertheless, the tourists have decided not to pay for their holiday and the second time on the departure day tried to go to the airport. Success is not crowned: A guide refused to let them into the bus. By the time the tourists managed to get through the Russian consulate, and within a couple hours representative embassy arrived at the scene. It is worth noting that the situation is tense at the hotel so that the diplomat had to literally beat the Russians from the environment of the local tourism industry. The plane had already flown home, and the consular officer took tourists to Bangkok, where they expect to buy a ticket home at an affordable price. At the same time at the consulate confirmed that "Capital Tour" for the accommodation of tourists in this hotel all the money transferred in a timely manner. The hotel also tried from those already residing guests to minimize their potential losses from accepting other clients of Capital Tour. " This situation may encounter a lot of travel. In this case, they are encouraged to first contact with the Russian embassy. In addition, from hoteliers to require a document confirming the tour operator failure or those commitments, the exact amount for a specified period. If the tourist is still decides to pay for the services - must obtain documentary evidence to back then the money through the courts.

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